Client Situation
Guroo Producer provides eLearning platforms for higher education, executive education, and corporate learning and development. Their platforms, Producer and Guroo Academy, support learning designers in creating and distributing content while tracking learners’ progress. Given their critical role in the education sector, data integrity and availability are paramount.
Before engaging with PolarSeven, Guroo Producer faced limitations in disaster recovery (DR). Their Amazon S3 storage lacked automated hourly backups, and they needed a DR account to safeguard against cyber threats and data loss. While their system included basic S3 versioning and backup processes, they required a fully automated and highly reliable DR strategy to minimise downtime and data loss risks.
Their Challenge
Guroo Producer’s key challenges included:
Limited backup frequency: Existing S3 backups were insufficient for fast disaster recovery, increasing risk exposure.
Data sovereignty compliance: Australian-based users required their data to be stored within Australia.
Security risks: The absence of a dedicated DR account meant potential vulnerabilities to cyber threats.
Manual infrastructure management: The need for automation was high, as existing disaster recovery procedures required manual intervention.
Uncertain recovery times: Without a structured approach, there was no defined Recovery Point Objective (RPO) or Recovery Time Objective (RTO) for disaster scenarios.
These challenges posed significant business risks, affecting their ability to provide uninterrupted learning services to clients.
What They Needed
To address these issues, Guroo Producer required:
A disaster recovery solution that would provide automated hourly backups to an independent DR account.
A solution that ensured data sovereignty, keeping Australian data within Australian AWS regions.
A clearly defined RPO of one hour and RTO of three hours to minimise downtime in the event of data loss.
Automated syncing between AWS accounts to ensure continuous protection without manual intervention.
A multiple account strategy, enabling seamless access to development, production, and DR environments.
What We Did
PolarSeven worked closely with Guroo Producer to design and implement a custom-built automated syncing solution tailored to their disaster recovery needs. The key initiatives included:
- Hourly Backup Implementation
Developed an automated syncing mechanism that replicates all critical S3 data to a dedicated DR account every hour.
Ensured data sovereignty compliance by keeping data within Australian AWS regions. - Disaster Recovery Planning and Testing
Established an RPO of one hour and an RTO of three hours, aligning with Guroo Producer’s business continuity requirements.
Conducted recovery drills to validate and refine the failover process. - Multi-Account AWS Strategy
Implemented a multi-account structure for Guroo Producer, allowing controlled access to development, production, and DR environments under a single sign-in.
Enhanced security measures to mitigate risks of unauthorised access and cyber threats. - Documentation and Knowledge Transfer
Delivered a comprehensive Disaster Recovery Guide, ensuring Guroo Producer’s internal teams had clear instructions for future recovery processes.
Provided training sessions to upskill internal stakeholders on AWS DR best practices.
What Outcomes They Enjoyed
As a result of working with PolarSeven, Guroo Producer achieved:
A fully automated DR solution, eliminating manual intervention and improving response times.
Consistent hourly backups, reducing potential data loss and ensuring continuity of operations.
Compliance with Australian data sovereignty requirements, maintaining customer trust and regulatory adherence.
Clear disaster recovery timelines, with an RPO of one hour and an RTO of three hours, minimising business impact in case of failures.
Greater security and resilience, leveraging a dedicated DR account to safeguard against cyber threats and system failures.
Conclusion
With PolarSeven’s expertise, Guroo Producer now has a robust, automated disaster recovery solution that ensures business continuity while meeting compliance and security requirements. This partnership highlights how PolarSeven’s AWS expertise can help businesses implement effective backup and DR solutions tailored to their needs.
Contact us
Phone: 1300 659 575
Email: hello@polarseven.com
Address: Level 2/13/15 Wentworth Ave, Sydney NSW 2000
Website: www.polarseven.com
